.trival-service-desk {
	padding: 34px 20px 58px;
	font-family: Informb, sans-serif;
	color: #376983;
}

.trival-service-desk-shell {
	width: min(100%, 1000px);
	margin: 0 auto;
}

.trival-service-desk-head {
	display: flex;
	align-items: flex-end;
	justify-content: space-between;
	gap: 24px;
	margin-bottom: 20px;
	padding: 22px 24px;
	border-radius: 18px;
	background: rgba(255, 255, 255, .90);
	box-shadow: 0 14px 34px rgba(55, 105, 131, .14);
	backdrop-filter: blur(8px);
	-webkit-backdrop-filter: blur(8px);
}

.trival-service-desk-kicker {
	display: block;
	margin-bottom: 5px;
	font-size: 13px;
	font-weight: 700;
	letter-spacing: .08em;
	text-transform: uppercase;
	color: #2C9FDF;
}

.trival-service-desk-head h2 {
	margin: 0;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: clamp(30px, 4vw, 42px);
	font-weight: 400;
	line-height: 1.05;
	color: #376983;
}

.trival-service-desk-head p {
	max-width: 650px;
	margin: 9px 0 0;
	font-size: 16px;
	line-height: 1.55;
	color: #376983;
}

.trival-service-desk-my-tickets {
	flex: 0 0 auto;
	display: inline-flex;
	align-items: center;
	justify-content: center;
	min-height: 42px;
	padding: 9px 18px;
	border-radius: 10px;
	background: #EAF7FE;
	color: #376983;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: 14px;
	text-decoration: none;
	box-shadow: 0 5px 14px rgba(55, 105, 131, .12);
}

.trival-service-desk-my-tickets:hover {
	color: #2C9FDF;
	text-decoration: none;
	transform: translateY(-1px);
}

.trival-ticket-form {
	padding: 26px;
	border-radius: 18px;
	background: rgba(255, 255, 255, .96);
	box-shadow: 0 18px 46px rgba(55, 105, 131, .16);
}

.trival-ticket-section + .trival-ticket-section {
	margin-top: 28px;
}

.trival-ticket-section-head {
	margin-bottom: 16px;
}

.trival-ticket-section-head h3 {
	margin: 0;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: 21px;
	font-weight: 400;
	line-height: 1.1;
	color: #376983;
}

.trival-ticket-section-head p {
	margin: 6px 0 0;
	font-size: 14px;
	line-height: 1.45;
	color: #718797;
}

.trival-ticket-grid {
	display: grid;
	grid-template-columns: repeat(2, minmax(0, 1fr));
	gap: 16px;
}

.trival-ticket-field {
	min-width: 0;
}

.trival-ticket-field--wide {
	grid-column: 1 / -1;
}

.trival-ticket-field label {
	display: block;
	margin-bottom: 7px;
	font-size: 14px;
	font-weight: 700;
	color: #376983;
}

.trival-ticket-field small {
	display: block;
	margin-top: 6px;
	font-size: 12px;
	line-height: 1.4;
	color: #718797;
}

.trival-ticket-field input[type="text"],
.trival-ticket-field input[type="url"],
.trival-ticket-field select,
.trival-ticket-field textarea {
	box-sizing: border-box;
	width: 100%;
	min-height: 44px;
	padding: 10px 12px;
	border: 2px solid #CFEAF8;
	border-radius: 10px;
	outline: none;
	background: #FFFFFF;
	color: #376983;
	font: 400 15px/1.4 Informb, sans-serif;
	transition: border-color .15s ease, box-shadow .15s ease, background-color .15s ease;
}

.trival-ticket-field input[readonly] {
	background: #F7FBFD;
	color: #718797;
}

.trival-ticket-field textarea {
	min-height: 170px;
	resize: vertical;
}

.trival-ticket-field input:focus,
.trival-ticket-field select:focus,
.trival-ticket-field textarea:focus {
	border-color: #2C9FDF;
	box-shadow: 0 0 0 4px rgba(44, 159, 223, .13);
}

.trival-ticket-optional {
	padding: 20px;
	border-radius: 18px;
	background: #EAF7FE;
}

.trival-ticket-actions {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 18px;
	margin-top: 26px;
}

.trival-ticket-actions p {
	max-width: 570px;
	margin: 0;
	font-size: 13px;
	line-height: 1.45;
	color: #718797;
}

.trival-ticket-submit {
	flex: 0 0 auto;
	min-width: 190px;
	min-height: 48px;
	padding: 11px 22px;
	border: 0;
	border-radius: 10px;
	background: linear-gradient(180deg, #46B4EC 0%, #2C9FDF 68%, #2488C0 100%);
	box-shadow: 0 4px 0 #1C709E, 0 10px 22px rgba(44, 159, 223, .24);
	color: #FFFFFF;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: 17px;
	font-weight: 400;
	line-height: 1;
	cursor: pointer;
	text-shadow: 0 1px 1px rgba(0, 0, 0, .12);
}

.trival-ticket-submit:hover {
	filter: brightness(1.04);
}

.trival-ticket-submit:active {
	transform: translateY(3px);
	box-shadow: 0 1px 0 #1C709E, 0 5px 12px rgba(44, 159, 223, .18);
}

@media (max-width: 760px) {
	.trival-service-desk {
		padding: 24px 14px 42px;
	}

	.trival-service-desk-head {
		align-items: flex-start;
		flex-direction: column;
		gap: 14px;
	}

	.trival-ticket-form {
		padding: 18px;
	}

	.trival-ticket-grid {
		grid-template-columns: 1fr;
	}

	.trival-ticket-field--wide {
		grid-column: auto;
	}

	.trival-ticket-optional {
		padding: 16px;
	}

	.trival-ticket-actions {
		align-items: stretch;
		flex-direction: column;
	}

	.trival-ticket-submit {
		width: 100%;
	}
}

/* Legacy/default Service Desk template fallback.
   FluxCP can fall back to themes/default/servicedesk/create.php for this module,
   so style that markup from the active TrivalRO header as well. */
body.servicedesk-module-page #main-wrapper {
	width: min(var(--trival-shared-content-rail, 1000px), calc(100vw - 48px)) !important;
	max-width: var(--trival-shared-content-rail, 1000px) !important;
	margin: 96px auto 56px !important;
}

body.servicedesk-module-page #content-col,
body.servicedesk-module-page #content-box,
body.servicedesk-module-page #content-box .content-inner {
	width: 100% !important;
	max-width: 100% !important;
	background: transparent !important;
	box-shadow: none !important;
}

body.servicedesk-module-page #content-box .content-inner {
	padding: 0 !important;
	font-family: Informb, sans-serif !important;
	color: #376983 !important;
}

body.servicedesk-module-page #content-box .content-inner > h2 {
	margin: 0 0 18px !important;
	padding: 0 !important;
	font-family: Grobold, Arial Black, sans-serif !important;
	font-size: 32px !important;
	font-weight: 400 !important;
	line-height: 1.08 !important;
	text-align: left !important;
	color: #376983 !important;
	text-shadow: none !important;
}

body.servicedesk-module-page #content-box .content-inner > form {
	padding: 26px !important;
	border: 0 !important;
	border-radius: 18px !important;
	background: rgba(255, 255, 255, .96) !important;
	box-shadow: 0 18px 46px rgba(55, 105, 131, .16) !important;
}

body.servicedesk-module-page #content-box .content-inner > form > h3 {
	margin: 2px 0 13px !important;
	padding: 0 !important;
	border: 0 !important;
	background: transparent !important;
	font-family: Grobold, Arial Black, sans-serif !important;
	font-size: 20px !important;
	font-weight: 400 !important;
	line-height: 1.15 !important;
	color: #376983 !important;
	text-shadow: none !important;
}

body.servicedesk-module-page #content-box .content-inner > form > h3:not(:first-child) {
	margin-top: 28px !important;
}

body.servicedesk-module-page .vertical-table {
	width: 100% !important;
	margin: 0 !important;
	border: 0 !important;
	border-collapse: separate !important;
	border-spacing: 0 9px !important;
	background: transparent !important;
	box-shadow: none !important;
}

body.servicedesk-module-page .vertical-table tr,
body.servicedesk-module-page .vertical-table tbody {
	border: 0 !important;
	background: transparent !important;
}

body.servicedesk-module-page .vertical-table th,
body.servicedesk-module-page .vertical-table td {
	padding: 12px 14px !important;
	border: 0 !important;
	vertical-align: top !important;
	font-family: Informb, sans-serif !important;
	font-size: 14px !important;
	line-height: 1.45 !important;
}

body.servicedesk-module-page .vertical-table th {
	width: 210px !important;
	border-radius: 10px 0 0 10px !important;
	background: #EAF7FE !important;
	color: #376983 !important;
	font-weight: 700 !important;
}

body.servicedesk-module-page .vertical-table td {
	border-radius: 0 10px 10px 0 !important;
	background: #F7FBFD !important;
	color: #718797 !important;
}

body.servicedesk-module-page .vertical-table input[type="text"],
body.servicedesk-module-page .vertical-table input[type="url"],
body.servicedesk-module-page .vertical-table select,
body.servicedesk-module-page .vertical-table textarea {
	box-sizing: border-box !important;
	width: 100% !important;
	max-width: 100% !important;
	min-height: 42px !important;
	margin: 0 0 5px !important;
	padding: 9px 11px !important;
	border: 2px solid #CFEAF8 !important;
	border-radius: 10px !important;
	outline: none !important;
	background: #FFFFFF !important;
	color: #376983 !important;
	font: 400 14px/1.4 Informb, sans-serif !important;
	box-shadow: none !important;
}

body.servicedesk-module-page .vertical-table input[readonly] {
	background: #F7FBFD !important;
	color: #718797 !important;
}

body.servicedesk-module-page .vertical-table textarea {
	min-height: 170px !important;
	resize: vertical !important;
}

body.servicedesk-module-page .vertical-table input:focus,
body.servicedesk-module-page .vertical-table select:focus,
body.servicedesk-module-page .vertical-table textarea:focus {
	border-color: #2C9FDF !important;
	box-shadow: 0 0 0 4px rgba(44, 159, 223, .13) !important;
}

body.servicedesk-module-page .vertical-table input[type="submit"] {
	min-width: 190px !important;
	min-height: 48px !important;
	padding: 11px 22px !important;
	border: 0 !important;
	border-radius: 10px !important;
	background: linear-gradient(180deg, #46B4EC 0%, #2C9FDF 68%, #2488C0 100%) !important;
	box-shadow: 0 4px 0 #1C709E, 0 10px 22px rgba(44, 159, 223, .24) !important;
	color: #FFFFFF !important;
	font-family: Grobold, Arial Black, sans-serif !important;
	font-size: 16px !important;
	font-weight: 400 !important;
	line-height: 1 !important;
	cursor: pointer !important;
}

body.servicedesk-module-page .vertical-table input[type="submit"]:active {
	transform: translateY(3px) !important;
	box-shadow: 0 1px 0 #1C709E, 0 5px 12px rgba(44, 159, 223, .18) !important;
}

@media (max-width: 760px) {
	body.servicedesk-module-page #main-wrapper {
		width: calc(100vw - 24px) !important;
		margin-top: 82px !important;
	}

	body.servicedesk-module-page #content-box .content-inner > form {
		padding: 16px !important;
	}

	body.servicedesk-module-page .vertical-table,
	body.servicedesk-module-page .vertical-table tbody,
	body.servicedesk-module-page .vertical-table tr,
	body.servicedesk-module-page .vertical-table th,
	body.servicedesk-module-page .vertical-table td {
		display: block !important;
		width: 100% !important;
	}

	body.servicedesk-module-page .vertical-table th {
		padding-bottom: 6px !important;
		border-radius: 10px 10px 0 0 !important;
	}

	body.servicedesk-module-page .vertical-table td {
		border-radius: 0 0 10px 10px !important;
	}

	body.servicedesk-module-page .vertical-table input[type="submit"] {
		width: 100% !important;
	}
}

/* Service Desk overview: active and closed ticket workspaces. */
.trival-service-desk--overview {
	padding: 0 0 58px;
}

.trival-service-desk-head--overview {
	align-items: center;
	padding: 24px 26px;
	border-radius: 18px;
	background: rgba(255, 255, 255, .94);
	box-shadow: 0 16px 42px rgba(55, 105, 131, .16);
}

.trival-service-desk-head--overview strong {
	color: #376983;
}

.trival-service-desk-new-ticket {
	flex: 0 0 auto;
	display: inline-flex;
	align-items: center;
	justify-content: center;
	min-width: 190px;
	min-height: 48px;
	padding: 11px 22px;
	border-radius: 10px;
	background: linear-gradient(180deg, #46B4EC 0%, #2C9FDF 68%, #2488C0 100%);
	box-shadow: 0 4px 0 #1C709E, 0 10px 22px rgba(44, 159, 223, .24);
	color: #FFFFFF !important;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: 16px;
	font-weight: 400;
	line-height: 1;
	text-decoration: none !important;
	text-align: center;
}

.trival-service-desk-new-ticket:hover {
	filter: brightness(1.04);
	color: #FFFFFF !important;
}

.trival-service-desk-new-ticket:active {
	transform: translateY(3px);
	box-shadow: 0 1px 0 #1C709E, 0 5px 12px rgba(44, 159, 223, .18);
}

.trival-ticket-overview-grid {
	display: grid;
	grid-template-columns: 1fr;
	gap: 20px;
	margin-top: 20px;
}

.trival-ticket-overview-panel {
	padding: 24px 26px;
	border-radius: 18px;
	background: rgba(255, 255, 255, .96);
	box-shadow: 0 16px 38px rgba(55, 105, 131, .14);
}

.trival-ticket-overview-panel--inactive {
	background: rgba(234, 247, 254, .96);
}

.trival-ticket-overview-head {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 20px;
	margin-bottom: 16px;
}

.trival-ticket-overview-head h3 {
	margin: 0;
	padding: 0;
	border: 0;
	background: transparent;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: 22px;
	font-weight: 400;
	line-height: 1.1;
	color: #376983;
	text-shadow: none;
}

.trival-ticket-overview-head p {
	margin: 6px 0 0;
	font-family: Informb, sans-serif;
	font-size: 14px;
	line-height: 1.45;
	color: #718797;
}

.trival-ticket-overview-state {
	flex: 0 0 auto;
	display: inline-flex;
	align-items: center;
	justify-content: center;
	min-width: 72px;
	min-height: 30px;
	padding: 5px 12px;
	border-radius: 999px;
	background: #2C9FDF;
	color: #FFFFFF;
	font-family: Informb, sans-serif;
	font-size: 11px;
	font-weight: 700;
	letter-spacing: .07em;
}

.trival-ticket-overview-state--muted {
	background: #D9EAF3;
	color: #376983;
}

.trival-ticket-empty {
	display: flex;
	align-items: center;
	gap: 15px;
	min-height: 92px;
	padding: 18px 20px;
	border-radius: 14px;
	background: #EAF7FE;
}

.trival-ticket-empty--muted {
	background: rgba(255, 255, 255, .7);
}

.trival-ticket-empty-icon {
	flex: 0 0 42px;
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 42px;
	height: 42px;
	border-radius: 50%;
	background: #FFFFFF;
	box-shadow: 0 6px 16px rgba(55, 105, 131, .13);
	color: #2C9FDF;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: 20px;
}

.trival-ticket-empty strong {
	display: block;
	margin-bottom: 3px;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: 16px;
	font-weight: 400;
	color: #376983;
}

.trival-ticket-empty p {
	margin: 0;
	font-family: Informb, sans-serif;
	font-size: 13px;
	line-height: 1.4;
	color: #718797;
}

.trival-ticket-table-wrap {
	overflow-x: auto;
	padding-bottom: 2px;
}

body.servicedesk-module-page .trival-ticket-table {
	width: 100% !important;
	min-width: 820px;
	margin: 0 !important;
	border: 0 !important;
	border-collapse: separate !important;
	border-spacing: 0 7px !important;
	background: transparent !important;
	box-shadow: none !important;
}

body.servicedesk-module-page .trival-ticket-table thead,
body.servicedesk-module-page .trival-ticket-table tbody,
body.servicedesk-module-page .trival-ticket-table tr {
	border: 0 !important;
	background: transparent !important;
}

body.servicedesk-module-page .trival-ticket-table th,
body.servicedesk-module-page .trival-ticket-table td {
	padding: 11px 12px !important;
	border: 0 !important;
	font-family: Informb, sans-serif !important;
	font-size: 13px !important;
	line-height: 1.35 !important;
	vertical-align: middle !important;
}

body.servicedesk-module-page .trival-ticket-table th {
	background: #DFF2FC !important;
	color: #376983 !important;
	font-weight: 700 !important;
	text-align: left !important;
}

body.servicedesk-module-page .trival-ticket-table th:first-child {
	border-radius: 10px 0 0 10px !important;
}

body.servicedesk-module-page .trival-ticket-table th:last-child {
	border-radius: 0 10px 10px 0 !important;
}

body.servicedesk-module-page .trival-ticket-table td {
	background: #F7FBFD !important;
	color: #376983 !important;
}

body.servicedesk-module-page .trival-ticket-table tbody tr td:first-child {
	border-radius: 10px 0 0 10px !important;
}

body.servicedesk-module-page .trival-ticket-table tbody tr td:last-child {
	border-radius: 0 10px 10px 0 !important;
}

body.servicedesk-module-page .trival-ticket-table tbody tr:hover td {
	background: #EAF7FE !important;
}

body.servicedesk-module-page .trival-ticket-table a {
	color: #2788C3 !important;
	font-weight: 700 !important;
	text-decoration: none !important;
}

body.servicedesk-module-page .trival-ticket-table a:hover {
	color: #156A9D !important;
}

body.servicedesk-module-page .trival-ticket-table font strong {
	display: inline-flex;
	align-items: center;
	min-height: 26px;
	padding: 4px 9px;
	border-radius: 999px;
	background: #FFFFFF;
	box-shadow: 0 3px 10px rgba(55, 105, 131, .10);
	font-size: 11px;
	line-height: 1;
}

@media (max-width: 760px) {
	.trival-service-desk--overview {
		padding-bottom: 42px;
	}

	.trival-service-desk-head--overview,
	.trival-ticket-overview-panel {
		padding: 18px;
	}

	.trival-service-desk-head--overview,
	.trival-ticket-overview-head {
		align-items: flex-start;
		flex-direction: column;
	}

	.trival-service-desk-new-ticket {
		width: 100%;
		box-sizing: border-box;
	}

	.trival-ticket-overview-state {
		align-self: flex-start;
	}
}

/* Ticket detail readability. Keep the ticket heading legible over the sky art
   and render the hash with Informb because Grobold does not provide a reliable
   # glyph in this build. */
body.servicedesk-action-view .trival-ticket-view-title {
	box-sizing: border-box;
	width: 100%;
	margin: 0 0 20px !important;
	padding: 18px 22px !important;
	border-radius: 18px;
	background: rgba(255, 255, 255, .92);
	box-shadow: 0 14px 34px rgba(55, 105, 131, .14);
	color: #376983 !important;
	text-shadow: none !important;
}

body.servicedesk-module-page .trival-ticket-hash {
	font-family: Informb !important;
	font-weight: 700 !important;
}

body.servicedesk-action-view .vertical-table th {
	color: #376983 !important;
}

body.servicedesk-action-view .vertical-table td,
body.servicedesk-action-view .vertical-table td i,
body.servicedesk-action-view .vertical-table td strong {
	color: #376983 !important;
	text-shadow: none !important;
}

body.servicedesk-action-view .vertical-table td a {
	color: #2C9FDF !important;
	font-weight: 700 !important;
}

body.servicedesk-action-view .vertical-table td a:hover {
	color: #376983 !important;
}

body.servicedesk-action-view .vertical-table td[colspan="3"] {
	background: rgba(255, 255, 255, .96) !important;
}

body.servicedesk-action-view .vertical-table textarea {
	color: #376983 !important;
}

/* Ticket detail composition. The previous table layout compressed everything
   into one dense block; this uses the shared TrivalRO spacing scale instead. */
body.servicedesk-action-view .trival-ticket-view {
	display: flex;
	flex-direction: column;
	gap: 28px;
	padding-bottom: 56px;
	font-family: Informb, sans-serif;
	color: #376983;
}

body.servicedesk-action-view .trival-ticket-view-hero {
	display: flex;
	align-items: flex-end;
	justify-content: space-between;
	gap: 32px;
	padding: 28px 30px;
	border-radius: 18px;
	background: rgba(255, 255, 255, .94);
	box-shadow: 0 16px 42px rgba(55, 105, 131, .16);
	backdrop-filter: blur(8px);
	-webkit-backdrop-filter: blur(8px);
}

body.servicedesk-action-view .trival-ticket-view-heading {
	min-width: 0;
}

body.servicedesk-action-view .trival-ticket-view-title {
	width: auto;
	margin: 4px 0 0 !important;
	padding: 0 !important;
	border-radius: 0 !important;
	background: transparent !important;
	box-shadow: none !important;
	font-size: clamp(28px, 4vw, 42px) !important;
	line-height: 1.05 !important;
}

body.servicedesk-action-view .trival-ticket-view-heading > p {
	max-width: 650px;
	margin: 10px 0 0;
	font-size: 15px;
	line-height: 1.5;
	color: #718797;
}

body.servicedesk-action-view .trival-ticket-back {
	flex: 0 0 auto;
	display: inline-flex;
	align-items: center;
	justify-content: center;
	min-height: 42px;
	padding: 9px 18px;
	border-radius: 10px;
	background: #EAF7FE;
	box-shadow: 0 6px 16px rgba(55, 105, 131, .12);
	color: #376983 !important;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: 14px;
	text-decoration: none !important;
}

body.servicedesk-action-view .trival-ticket-back:hover {
	color: #2C9FDF !important;
	transform: translateY(-1px);
}

body.servicedesk-action-view .trival-ticket-summary,
body.servicedesk-action-view .trival-ticket-conversation,
body.servicedesk-action-view .trival-ticket-reply-composer {
	padding: 32px;
	border-radius: 18px;
	background: rgba(255, 255, 255, .96);
	box-shadow: 0 16px 38px rgba(55, 105, 131, .14);
}

body.servicedesk-action-view .trival-ticket-summary-grid {
	display: grid;
	grid-template-columns: repeat(2, minmax(0, 1fr));
	column-gap: 48px;
	row-gap: 28px;
}

body.servicedesk-action-view .trival-ticket-meta {
	min-width: 0;
}

body.servicedesk-action-view .trival-ticket-meta > span,
body.servicedesk-action-view .trival-ticket-copy-block > span,
body.servicedesk-action-view .trival-ticket-evidence-item > span,
body.servicedesk-action-view .trival-ticket-reply header span,
body.servicedesk-action-view .trival-ticket-reply-action > span {
	display: block;
	margin-bottom: 7px;
	font-size: 12px;
	font-weight: 700;
	letter-spacing: .06em;
	text-transform: uppercase;
	color: #718797;
}

body.servicedesk-action-view .trival-ticket-meta > strong {
	display: block;
	font-size: 16px;
	font-weight: 700;
	line-height: 1.4;
	color: #376983;
}

body.servicedesk-action-view .trival-ticket-meta a {
	color: #2C9FDF !important;
	text-decoration: none !important;
}

body.servicedesk-action-view .trival-ticket-status {
	display: inline-flex !important;
	align-items: center;
	width: auto;
	min-height: 30px;
	padding: 4px 11px;
	border-radius: 999px;
	background: #EAF7FE;
	color: #376983 !important;
}

body.servicedesk-action-view .trival-ticket-copy {
	display: grid;
	gap: 22px;
	margin-top: 34px;
}

body.servicedesk-action-view .trival-ticket-copy-block > strong {
	display: block;
	font-size: 17px;
	line-height: 1.45;
	color: #376983;
}

body.servicedesk-action-view .trival-ticket-copy-block--body {
	min-height: 120px;
	padding: 22px 24px;
	border-radius: 10px;
	background: #EAF7FE;
}

body.servicedesk-action-view .trival-ticket-copy-block--body > span {
	margin-bottom: 10px;
	color: #376983;
}

body.servicedesk-action-view .trival-ticket-copy-block--body p {
	margin: 0;
	font-size: 15px;
	line-height: 1.65;
	color: #376983;
}

body.servicedesk-action-view .trival-ticket-evidence {
	margin-top: 30px;
	padding-top: 4px;
}

body.servicedesk-action-view .trival-ticket-evidence h3,
body.servicedesk-action-view .trival-ticket-section-title h3 {
	margin: 0;
	padding: 0;
	border: 0;
	background: transparent;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: 21px;
	font-weight: 400;
	line-height: 1.1;
	color: #376983;
	text-shadow: none;
}

body.servicedesk-action-view .trival-ticket-evidence-grid {
	display: grid;
	grid-template-columns: repeat(3, minmax(0, 1fr));
	gap: 18px;
	margin-top: 16px;
}

body.servicedesk-action-view .trival-ticket-evidence-item {
	padding: 16px 18px;
	border-radius: 10px;
	background: #F7FBFD;
}

body.servicedesk-action-view .trival-ticket-evidence-item a {
	font-weight: 700;
	color: #2C9FDF !important;
	text-decoration: none !important;
}

body.servicedesk-action-view .trival-ticket-section-title {
	display: flex;
	align-items: flex-start;
	justify-content: space-between;
	gap: 20px;
	margin-bottom: 22px;
}

body.servicedesk-action-view .trival-ticket-section-title p {
	margin: 6px 0 0;
	font-size: 14px;
	line-height: 1.45;
	color: #718797;
}

body.servicedesk-action-view .trival-ticket-replies {
	display: grid;
	gap: 18px;
}

body.servicedesk-action-view .trival-ticket-reply {
	padding: 20px 22px;
	border-radius: 10px;
	background: #F7FBFD;
}

body.servicedesk-action-view .trival-ticket-reply--staff {
	background: #EAF7FE;
}

body.servicedesk-action-view .trival-ticket-reply > header {
	display: flex;
	align-items: flex-start;
	justify-content: space-between;
	gap: 20px;
	margin-bottom: 14px;
}

body.servicedesk-action-view .trival-ticket-reply header strong {
	display: block;
	font-size: 15px;
	color: #376983;
}

body.servicedesk-action-view .trival-ticket-reply time {
	flex: 0 0 auto;
	font-size: 12px;
	color: #718797;
}

body.servicedesk-action-view .trival-ticket-reply-body {
	font-size: 14px;
	line-height: 1.65;
	color: #376983;
}

body.servicedesk-action-view .trival-ticket-reply-action {
	margin-top: 14px;
	font-size: 13px;
	color: #376983;
}

body.servicedesk-action-view .trival-ticket-conversation-empty {
	padding: 22px 24px;
	border-radius: 10px;
	background: #EAF7FE;
}

body.servicedesk-action-view .trival-ticket-conversation-empty strong {
	display: block;
	margin-bottom: 5px;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: 17px;
	font-weight: 400;
	color: #376983;
}

body.servicedesk-action-view .trival-ticket-conversation-empty p {
	margin: 0;
	font-size: 14px;
	line-height: 1.5;
	color: #718797;
}

body.servicedesk-action-view .trival-ticket-reply-composer form {
	margin: 0;
}

body.servicedesk-action-view .trival-ticket-response-label {
	display: block;
	margin-bottom: 8px;
	font-size: 14px;
	font-weight: 700;
	color: #376983;
}

body.servicedesk-action-view .trival-ticket-reply-composer textarea {
	box-sizing: border-box;
	width: 100%;
	min-height: 150px;
	padding: 13px 14px;
	border: 2px solid #CFEAF8;
	border-radius: 10px;
	outline: none;
	background: #FFFFFF;
	color: #376983;
	font: 400 15px/1.55 Informb, sans-serif;
	resize: vertical;
}

body.servicedesk-action-view .trival-ticket-reply-composer textarea:focus {
	border-color: #2C9FDF;
	box-shadow: 0 0 0 4px rgba(44, 159, 223, .13);
}

body.servicedesk-action-view .trival-ticket-action-options {
	display: flex;
	flex-wrap: wrap;
	gap: 12px 22px;
	margin-top: 16px;
}

body.servicedesk-action-view .trival-ticket-action-options label {
	display: inline-flex;
	align-items: center;
	gap: 8px;
	font-size: 13px;
	color: #376983;
	cursor: pointer;
}

body.servicedesk-action-view .trival-ticket-action-options input[type="radio"] {
	accent-color: #2C9FDF;
}

body.servicedesk-action-view .trival-ticket-reply-actions {
	display: flex;
	justify-content: flex-end;
	margin-top: 22px;
}

@media (max-width: 760px) {
	body.servicedesk-action-view .trival-ticket-view {
		gap: 20px;
	}

	body.servicedesk-action-view .trival-ticket-view-hero {
		align-items: flex-start;
		flex-direction: column;
		padding: 22px 20px;
	}

	body.servicedesk-action-view .trival-ticket-back {
		width: 100%;
		box-sizing: border-box;
	}

	body.servicedesk-action-view .trival-ticket-summary,
	body.servicedesk-action-view .trival-ticket-conversation,
	body.servicedesk-action-view .trival-ticket-reply-composer {
		padding: 22px 20px;
	}

	body.servicedesk-action-view .trival-ticket-summary-grid,
	body.servicedesk-action-view .trival-ticket-evidence-grid {
		grid-template-columns: 1fr;
		row-gap: 22px;
	}

	body.servicedesk-action-view .trival-ticket-copy {
		margin-top: 28px;
	}

	body.servicedesk-action-view .trival-ticket-reply > header {
		flex-direction: column;
		gap: 8px;
	}

	body.servicedesk-action-view .trival-ticket-reply-actions .trival-ticket-submit {
		width: 100%;
	}
}

/* ============================================================
   SERVICE DESK STAFF WORKSPACE
   Active/closed queues, staff settings and category control.
   ============================================================ */
body.servicedesk-module-page .trival-staff-workspace {
	display: flex;
	flex-direction: column;
	gap: 24px;
	padding: 8px 0 54px;
	font-family: Informb, sans-serif;
	color: #376983;
}

body.servicedesk-module-page .trival-staff-page-head {
	display: flex;
	align-items: flex-end;
	justify-content: space-between;
	gap: 28px;
	padding: 26px 28px;
	border-radius: 18px;
	background: rgba(255, 255, 255, .96);
	box-shadow: 0 16px 42px rgba(55, 105, 131, .14);
}

body.servicedesk-module-page .trival-staff-page-head h2 {
	margin: 3px 0 0 !important;
	padding: 0 !important;
	font-family: Grobold, Arial Black, sans-serif !important;
	font-size: clamp(29px, 4vw, 40px) !important;
	font-weight: 400 !important;
	line-height: 1.06 !important;
	text-align: left !important;
	color: #376983 !important;
	text-shadow: none !important;
}

body.servicedesk-module-page .trival-staff-page-head p {
	max-width: 690px;
	margin: 9px 0 0;
	font-size: 14px;
	line-height: 1.55;
	color: #718797;
}

body.servicedesk-module-page .trival-staff-count {
	flex: 0 0 auto;
	display: inline-flex;
	align-items: center;
	justify-content: center;
	min-height: 34px;
	padding: 6px 13px;
	border-radius: 999px;
	background: #2C9FDF;
	color: #FFFFFF;
	font-size: 11px;
	font-weight: 700;
	letter-spacing: .07em;
}

body.servicedesk-module-page .trival-staff-count--muted {
	background: #EAF7FE;
	color: #376983;
}

body.servicedesk-module-page .trival-staff-panel {
	padding: 28px;
	border-radius: 18px;
	background: rgba(255, 255, 255, .97);
	box-shadow: 0 14px 36px rgba(55, 105, 131, .12);
}

body.servicedesk-module-page .trival-staff-form-panel {
	background: rgba(234, 247, 254, .94);
}

body.servicedesk-module-page .trival-staff-panel-head {
	display: flex;
	align-items: flex-start;
	justify-content: space-between;
	gap: 20px;
	margin-bottom: 20px;
}

body.servicedesk-module-page .trival-staff-panel-head h3 {
	margin: 0 !important;
	padding: 0 !important;
	border: 0 !important;
	background: transparent !important;
	font-family: Grobold, Arial Black, sans-serif !important;
	font-size: 22px !important;
	font-weight: 400 !important;
	line-height: 1.1 !important;
	color: #376983 !important;
	text-shadow: none !important;
}

body.servicedesk-module-page .trival-staff-panel-head p {
	max-width: 720px;
	margin: 6px 0 0;
	font-size: 13px;
	line-height: 1.5;
	color: #718797;
}

body.servicedesk-module-page .trival-staff-table-wrap {
	overflow-x: auto;
	padding-bottom: 2px;
}

body.servicedesk-module-page .trival-staff-table {
	width: 100% !important;
	min-width: 760px;
	margin: 0 !important;
	border: 0 !important;
	border-collapse: separate !important;
	border-spacing: 0 8px !important;
	background: transparent !important;
	box-shadow: none !important;
}

body.servicedesk-module-page .trival-staff-ticket-table {
	min-width: 900px;
}

body.servicedesk-module-page .trival-staff-table thead,
body.servicedesk-module-page .trival-staff-table tbody,
body.servicedesk-module-page .trival-staff-table tr {
	border: 0 !important;
	background: transparent !important;
}

body.servicedesk-module-page .trival-staff-table th,
body.servicedesk-module-page .trival-staff-table td {
	padding: 13px 14px !important;
	border: 0 !important;
	font-family: Informb, sans-serif !important;
	font-size: 13px !important;
	line-height: 1.35 !important;
	vertical-align: middle !important;
	text-align: left !important;
}

body.servicedesk-module-page .trival-staff-table th {
	background: #EAF7FE !important;
	color: #376983 !important;
	font-weight: 700 !important;
}

body.servicedesk-module-page .trival-staff-table th:first-child {
	border-radius: 10px 0 0 10px !important;
}

body.servicedesk-module-page .trival-staff-table th:last-child {
	border-radius: 0 10px 10px 0 !important;
}

body.servicedesk-module-page .trival-staff-table td {
	background: #F7FBFD !important;
	color: #376983 !important;
}

body.servicedesk-module-page .trival-staff-table tbody tr td:first-child {
	border-radius: 10px 0 0 10px !important;
}

body.servicedesk-module-page .trival-staff-table tbody tr td:last-child {
	border-radius: 0 10px 10px 0 !important;
}

body.servicedesk-module-page .trival-staff-table tbody tr:hover td {
	background: #EAF7FE !important;
}

body.servicedesk-module-page .trival-staff-table a {
	color: #2C9FDF !important;
	font-weight: 700 !important;
	text-decoration: none !important;
}

body.servicedesk-module-page .trival-staff-table a:hover {
	color: #376983 !important;
}

body.servicedesk-module-page .trival-staff-table font strong {
	display: inline-flex;
	align-items: center;
	min-height: 27px;
	padding: 4px 10px;
	border-radius: 999px;
	background: #FFFFFF;
	box-shadow: 0 4px 12px rgba(55, 105, 131, .10);
	color: #376983 !important;
	font-size: 11px !important;
	line-height: 1 !important;
}

body.servicedesk-module-page .trival-staff-table i,
body.servicedesk-module-page .trival-staff-muted {
	color: #718797 !important;
	font-style: normal;
}

body.servicedesk-module-page .trival-staff-empty {
	padding: 22px 24px;
	border-radius: 10px;
	background: #EAF7FE;
}

body.servicedesk-module-page .trival-staff-empty--muted {
	background: #F7FBFD;
}

body.servicedesk-module-page .trival-staff-empty strong {
	display: block;
	margin-bottom: 5px;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: 17px;
	font-weight: 400;
	color: #376983;
}

body.servicedesk-module-page .trival-staff-empty p {
	margin: 0;
	font-size: 13px;
	line-height: 1.5;
	color: #718797;
}

body.servicedesk-module-page .trival-staff-state,
body.servicedesk-module-page .trival-staff-team-badge {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	min-height: 28px;
	padding: 4px 10px;
	border-radius: 999px;
	background: #F0F4F6;
	color: #718797;
	font-size: 11px;
	font-weight: 700;
	line-height: 1;
}

body.servicedesk-module-page .trival-staff-state.is-enabled,
body.servicedesk-module-page .trival-staff-team-badge {
	background: #EAF7FE;
	color: #376983;
}

body.servicedesk-module-page .trival-staff-text-action,
body.servicedesk-module-page .trival-staff-danger-action {
	display: inline-flex;
	align-items: center;
	margin-left: 10px;
	font-size: 12px !important;
	font-weight: 700 !important;
}

body.servicedesk-module-page .trival-staff-danger-action {
	color: #376983 !important;
	background: #EAF7FE;
	padding: 6px 9px;
	border-radius: 10px;
}

body.servicedesk-module-page .trival-staff-form {
	margin: 0;
}

body.servicedesk-module-page .trival-staff-form-grid {
	display: grid;
	grid-template-columns: repeat(2, minmax(0, 1fr));
	gap: 20px 24px;
}

body.servicedesk-module-page .trival-category-create-grid {
	display: grid;
	grid-template-columns: minmax(0, 2fr) minmax(220px, 1fr);
	gap: 24px;
}

body.servicedesk-module-page .trival-staff-field > span {
	display: block;
	margin-bottom: 7px;
	font-size: 13px;
	font-weight: 700;
	color: #376983;
}

body.servicedesk-module-page .trival-staff-field small,
body.servicedesk-module-page .trival-staff-check-field small {
	display: block;
	margin-top: 6px;
	font-size: 11px;
	line-height: 1.4;
	color: #718797;
}

body.servicedesk-module-page .trival-staff-field input[type="text"],
body.servicedesk-module-page .trival-staff-field select {
	box-sizing: border-box;
	width: 100%;
	min-height: 44px;
	padding: 10px 12px;
	border: 2px solid #CFEAF8;
	border-radius: 10px;
	outline: none;
	background: #FFFFFF;
	color: #376983;
	font: 400 14px/1.4 Informb, sans-serif;
}

body.servicedesk-module-page .trival-staff-field input[readonly] {
	background: #F7FBFD;
	color: #718797;
}

body.servicedesk-module-page .trival-staff-field input:focus,
body.servicedesk-module-page .trival-staff-field select:focus {
	border-color: #2C9FDF;
	box-shadow: 0 0 0 4px rgba(44, 159, 223, .13);
}

body.servicedesk-module-page .trival-staff-check-field {
	display: flex;
	align-items: flex-start;
	gap: 12px;
	min-height: 44px;
	padding: 12px 14px;
	border-radius: 10px;
	background: #FFFFFF;
	cursor: pointer;
}

body.servicedesk-module-page .trival-staff-check-field input[type="checkbox"] {
	flex: 0 0 auto;
	width: 18px;
	height: 18px;
	margin-top: 1px;
	accent-color: #2C9FDF;
}

body.servicedesk-module-page .trival-staff-check-field strong {
	display: block;
	font-size: 13px;
	color: #376983;
}

body.servicedesk-module-page .trival-staff-form-actions {
	display: flex;
	justify-content: flex-end;
	margin-top: 24px;
}

body.servicedesk-module-page .trival-staff-primary-button {
	min-width: 180px;
	min-height: 48px;
	padding: 11px 22px;
	border: 0;
	border-radius: 10px;
	background: linear-gradient(180deg, #46B4EC 0%, #2C9FDF 68%, #2488C0 100%);
	box-shadow: 0 4px 0 #1C709E, 0 10px 22px rgba(44, 159, 223, .22);
	color: #FFFFFF;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: 15px;
	font-weight: 400;
	line-height: 1;
	cursor: pointer;
}

body.servicedesk-module-page .trival-staff-primary-button:hover {
	filter: brightness(1.04);
}

body.servicedesk-module-page .trival-staff-primary-button:active {
	transform: translateY(3px);
	box-shadow: 0 1px 0 #1C709E, 0 5px 12px rgba(44, 159, 223, .16);
}

body.servicedesk-module-page .trival-category-table td:first-child,
body.servicedesk-module-page .trival-category-table th:first-child {
	width: 74px;
}

/* Custom account picker. This replaces the browser datalist so the account
   menu stays inside the TrivalRO visual system on every browser/OS theme. */
body.servicedesk-module-page .trival-account-picker-field {
	position: relative;
	z-index: 20;
}

body.servicedesk-module-page .trival-account-picker {
	position: relative;
}

body.servicedesk-module-page .trival-account-picker-trigger {
	box-sizing: border-box;
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 14px;
	width: 100%;
	min-height: 48px;
	padding: 10px 14px;
	border: 2px solid #CFEAF8;
	border-radius: 10px;
	outline: none;
	background: #FFFFFF;
	color: #376983;
	font: 400 14px/1.4 Informb, sans-serif;
	text-align: left;
	cursor: pointer;
	transition: border-color .15s ease, box-shadow .15s ease, background-color .15s ease;
}

body.servicedesk-module-page .trival-account-picker-trigger:hover {
	background: #F7FBFD;
}

body.servicedesk-module-page .trival-account-picker.is-open .trival-account-picker-trigger,
body.servicedesk-module-page .trival-account-picker-trigger:focus-visible {
	border-color: #2C9FDF;
	box-shadow: 0 0 0 4px rgba(44, 159, 223, .13);
}

body.servicedesk-module-page .trival-account-picker.is-invalid .trival-account-picker-trigger {
	border-color: #2C9FDF;
	box-shadow: 0 0 0 4px rgba(44, 159, 223, .13);
}

body.servicedesk-module-page .trival-account-picker-label {
	min-width: 0;
	overflow: hidden;
	text-overflow: ellipsis;
	white-space: nowrap;
}

body.servicedesk-module-page .trival-account-picker-caret {
	flex: 0 0 auto;
	font-size: 15px;
	line-height: 1;
	color: #376983;
	transition: transform .15s ease;
}

body.servicedesk-module-page .trival-account-picker.is-open .trival-account-picker-caret {
	transform: rotate(180deg);
}

body.servicedesk-module-page .trival-account-picker-menu {
	position: absolute;
	z-index: 4000;
	top: calc(100% + 8px);
	left: 0;
	right: 0;
	box-sizing: border-box;
	padding: 10px;
	border-radius: 14px;
	background: #FFFFFF;
	box-shadow: 0 18px 42px rgba(55, 105, 131, .24), 0 5px 14px rgba(55, 105, 131, .10);
}

body.servicedesk-module-page .trival-account-picker-menu[hidden] {
	display: none !important;
}

body.servicedesk-module-page .trival-account-picker-search-wrap {
	padding-bottom: 8px;
}

body.servicedesk-module-page .trival-account-picker-search {
	box-sizing: border-box;
	width: 100%;
	min-height: 42px;
	padding: 9px 11px;
	border: 2px solid #CFEAF8;
	border-radius: 10px;
	outline: none;
	background: #F7FBFD;
	color: #376983;
	font: 400 13px/1.4 Informb, sans-serif;
}

body.servicedesk-module-page .trival-account-picker-search:focus {
	border-color: #2C9FDF;
	background: #FFFFFF;
	box-shadow: 0 0 0 3px rgba(44, 159, 223, .10);
}

body.servicedesk-module-page .trival-account-picker-options {
	display: grid;
	gap: 4px;
	max-height: 270px;
	overflow-y: auto;
	overscroll-behavior: contain;
	padding-right: 2px;
}

body.servicedesk-module-page .trival-account-picker-option {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 16px;
	width: 100%;
	min-height: 42px;
	padding: 9px 11px;
	border: 0;
	border-radius: 10px;
	background: transparent;
	color: #376983;
	font-family: Informb, sans-serif;
	font-size: 13px;
	text-align: left;
	cursor: pointer;
}

body.servicedesk-module-page .trival-account-picker-option:hover,
body.servicedesk-module-page .trival-account-picker-option:focus-visible,
body.servicedesk-module-page .trival-account-picker-option.is-selected {
	outline: none;
	background: #EAF7FE;
}

body.servicedesk-module-page .trival-account-picker-option strong {
	min-width: 0;
	overflow: hidden;
	text-overflow: ellipsis;
	white-space: nowrap;
	font-size: 13px;
	font-weight: 700;
	color: #376983;
}

body.servicedesk-module-page .trival-account-picker-option > span {
	flex: 0 0 auto;
	font-size: 11px;
	color: #718797;
}

body.servicedesk-module-page .trival-account-picker-empty {
	padding: 18px 12px;
	font-size: 12px;
	text-align: center;
	color: #718797;
}

body.servicedesk-module-page .trival-account-picker-error {
	margin-top: 6px;
	font-size: 11px;
	font-weight: 700;
	color: #376983;
}

body.servicedesk-module-page .trival-account-picker-error[hidden] {
	display: none !important;
}

/* Unread/needs-attention markers for player and staff ticket lists. */
body.servicedesk-module-page .trival-player-ticket-row.is-unread td,
body.servicedesk-module-page .trival-staff-ticket-row.needs-attention td {
	background: #EAF7FE;
}

body.servicedesk-module-page .trival-ticket-unread-badge,
body.servicedesk-module-page .trival-staff-attention-badge {
	display: inline-flex;
	align-items: center;
	gap: 6px;
	margin-left: 10px;
	padding: 4px 8px;
	border-radius: 999px;
	background: #FFFFFF;
	font-family: Informb, sans-serif;
	font-size: 9px;
	font-weight: 700;
	line-height: 1;
	letter-spacing: .03em;
	vertical-align: middle;
	white-space: nowrap;
}

body.servicedesk-module-page .trival-ticket-unread-badge {
	color: #376983;
}

body.servicedesk-module-page .trival-staff-attention-badge {
	color: #376983;
}

body.servicedesk-module-page .trival-ticket-unread-dot,
body.servicedesk-module-page .trival-staff-attention-dot,
body.servicedesk-module-page .trival-staff-attention-alert-dot {
	display: inline-block;
	width: 8px;
	height: 8px;
	border-radius: 999px;
	background: #ff5c57;
	flex: 0 0 8px;
}

body.servicedesk-module-page .trival-staff-attention-alert {
	display: flex;
	align-items: center;
	gap: 14px;
	padding: 15px 18px;
	border-radius: 18px;
	background: #FFFFFF;
	box-shadow: 0 12px 30px rgba(55, 105, 131, .12);
	font-family: Informb, sans-serif;
	color: #376983;
}

body.servicedesk-module-page .trival-staff-attention-alert > div {
	min-width: 0;
}

body.servicedesk-module-page .trival-staff-attention-alert strong {
	display: block;
	margin-bottom: 3px;
	font-size: 13px;
	font-weight: 700;
	color: #376983;
}

body.servicedesk-module-page .trival-staff-attention-alert p {
	margin: 0;
	font-size: 12px;
	line-height: 1.45;
	color: #718797;
}

/* New staff-reply notification on the player's Service Desk overview. */
body.servicedesk-module-page .trival-service-desk-reply-alert {
	display: flex;
	align-items: center;
	gap: 14px;
	margin-bottom: 20px;
	padding: 15px 16px;
	border-radius: 18px;
	background: #FFFFFF;
	box-shadow: 0 12px 30px rgba(55, 105, 131, .12);
	font-family: Informb, sans-serif;
}

body.servicedesk-module-page .trival-service-desk-reply-alert-dot {
	flex: 0 0 10px;
	width: 10px;
	height: 10px;
	border-radius: 999px;
	background: #ff5c57;
}

body.servicedesk-module-page .trival-service-desk-reply-alert-copy {
	flex: 1 1 auto;
	min-width: 0;
}

body.servicedesk-module-page .trival-service-desk-reply-alert-copy strong {
	display: block;
	margin-bottom: 3px;
	font-size: 13px;
	font-weight: 700;
	color: #376983;
}

body.servicedesk-module-page .trival-service-desk-reply-alert-copy p {
	margin: 0;
	font-size: 12px;
	line-height: 1.45;
	color: #718797;
}

body.servicedesk-module-page .trival-service-desk-reply-alert-link {
	flex: 0 0 auto;
	display: inline-flex;
	align-items: center;
	justify-content: center;
	min-height: 38px;
	padding: 8px 14px;
	border-radius: 10px;
	background: linear-gradient(180deg, #42B4EA 0%, #2C9FDF 100%);
	box-shadow: 0 4px 0 #1d7eaf;
	color: #FFFFFF !important;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: 11px;
	font-weight: 400;
	text-decoration: none !important;
}

body.servicedesk-module-page .trival-service-desk-reply-alert-link:hover,
body.servicedesk-module-page .trival-service-desk-reply-alert-link:focus-visible {
	outline: none;
	transform: translateY(1px);
	box-shadow: 0 3px 0 #1d7eaf;
}

/* Staff ticket conversation */
body.servicedesk-module-page .trival-staff-conversation {
	margin-top: 32px;
	padding: 28px;
	border-radius: 18px;
	background: rgba(255, 255, 255, .97);
	box-shadow: 0 14px 36px rgba(55, 105, 131, .12);
	font-family: Informb, sans-serif;
	color: #376983;
}

body.servicedesk-module-page .trival-staff-conversation-head {
	display: flex;
	align-items: flex-start;
	justify-content: space-between;
	gap: 20px;
	margin-bottom: 24px;
}

body.servicedesk-module-page .trival-staff-conversation-head h3 {
	margin: 0 !important;
	padding: 0 !important;
	border: 0 !important;
	background: transparent !important;
	font-family: Grobold, Arial Black, sans-serif !important;
	font-size: 24px !important;
	font-weight: 400 !important;
	line-height: 1.08 !important;
	color: #376983 !important;
	text-shadow: none !important;
}

body.servicedesk-module-page .trival-staff-conversation-head p {
	margin: 6px 0 0;
	font-size: 13px;
	line-height: 1.5;
	color: #718797;
}

body.servicedesk-module-page .trival-staff-conversation-count {
	flex: 0 0 auto;
	display: inline-flex;
	align-items: center;
	justify-content: center;
	min-height: 30px;
	padding: 4px 11px;
	border-radius: 999px;
	background: #EAF7FE;
	color: #376983;
	font-size: 10px;
	font-weight: 700;
	letter-spacing: .06em;
}

body.servicedesk-module-page .trival-staff-conversation-thread {
	display: flex;
	flex-direction: column;
	gap: 18px;
}

body.servicedesk-module-page .trival-staff-message {
	box-sizing: border-box;
	width: 100%;
	max-width: none;
	align-self: stretch;
	padding: 18px 20px;
	border-radius: 18px;
	box-shadow: 0 8px 22px rgba(55, 105, 131, .10);
}

body.servicedesk-module-page .trival-staff-message.is-player {
	background: #FFFFFF;
}

body.servicedesk-module-page .trival-staff-message.is-staff {
	background: #EAF7FE;
}

body.servicedesk-module-page .trival-staff-message-meta {
	display: flex;
	align-items: flex-start;
	justify-content: space-between;
	gap: 18px;
	margin-bottom: 11px;
}

body.servicedesk-module-page .trival-staff-message-author {
	display: flex;
	align-items: center;
	flex-wrap: wrap;
	gap: 8px;
	min-width: 0;
}

body.servicedesk-module-page .trival-staff-message-author strong {
	font-size: 13px;
	font-weight: 700;
	color: #376983;
}

body.servicedesk-module-page .trival-staff-message-author span {
	display: inline-flex;
	align-items: center;
	min-height: 24px;
	padding: 3px 8px;
	border-radius: 999px;
	background: #F7FBFD;
	color: #718797;
	font-size: 10px;
	font-weight: 700;
	line-height: 1;
}

body.servicedesk-module-page .trival-staff-message.is-staff .trival-staff-message-author span {
	background: #FFFFFF;
	color: #2C9FDF;
}

body.servicedesk-module-page .trival-staff-message-meta-actions {
	display: flex;
	align-items: center;
	justify-content: flex-end;
	gap: 10px;
	flex: 0 0 auto;
}

body.servicedesk-module-page .trival-staff-message-meta time {
	flex: 0 0 auto;
	font-size: 11px;
	line-height: 1.35;
	color: #718797;
	white-space: nowrap;
}

body.servicedesk-module-page .trival-staff-remove-reply-form {
	margin: 0;
}

body.servicedesk-module-page .trival-staff-remove-reply {
	min-height: 28px;
	padding: 5px 9px;
	border: 0;
	border-radius: 10px;
	background: #F7FBFD;
	color: #718797;
	font-family: Informb, sans-serif;
	font-size: 10px;
	font-weight: 700;
	line-height: 1;
	cursor: pointer;
}

body.servicedesk-module-page .trival-staff-remove-reply:hover,
body.servicedesk-module-page .trival-staff-remove-reply:focus-visible {
	outline: none;
	background: #FFFFFF;
	color: #376983;
	box-shadow: 0 0 0 3px rgba(44, 159, 223, .10);
}

body.servicedesk-module-page .trival-staff-message-body {
	font-size: 14px;
	line-height: 1.65;
	color: #376983;
	word-break: break-word;
}

body.servicedesk-module-page .trival-staff-message-action {
	display: flex;
	align-items: center;
	gap: 10px;
	margin-top: 14px;
	padding: 10px 12px;
	border-radius: 10px;
	background: #F7FBFD;
}

body.servicedesk-module-page .trival-staff-message-action span {
	flex: 0 0 auto;
	font-size: 10px;
	font-weight: 700;
	letter-spacing: .04em;
	color: #718797;
}

body.servicedesk-module-page .trival-staff-message-action strong {
	font-size: 12px;
	font-weight: 700;
	color: #376983;
}

body.servicedesk-module-page .trival-staff-conversation-empty {
	padding: 22px 24px;
	border-radius: 10px;
	background: #EAF7FE;
}

body.servicedesk-module-page .trival-staff-conversation-empty strong {
	display: block;
	margin-bottom: 5px;
	font-family: Grobold, Arial Black, sans-serif;
	font-size: 17px;
	font-weight: 400;
	color: #376983;
}

body.servicedesk-module-page .trival-staff-conversation-empty p {
	margin: 0;
	font-size: 12px;
	line-height: 1.5;
	color: #718797;
}

@media (max-width: 760px) {
	body.servicedesk-module-page .trival-service-desk-reply-alert {
		align-items: flex-start;
		flex-wrap: wrap;
	}

	body.servicedesk-module-page .trival-service-desk-reply-alert-copy {
		flex: 1 1 calc(100% - 28px);
	}

	body.servicedesk-module-page .trival-service-desk-reply-alert-link {
		width: 100%;
		box-sizing: border-box;
	}
	body.servicedesk-module-page .trival-staff-workspace {
		gap: 18px;
		padding-bottom: 42px;
	}

	body.servicedesk-module-page .trival-staff-page-head {
		align-items: flex-start;
		flex-direction: column;
		padding: 22px 20px;
	}

	body.servicedesk-module-page .trival-staff-panel {
		padding: 20px;
	}

	body.servicedesk-module-page .trival-staff-conversation {
		margin-top: 24px;
		padding: 20px;
	}

	body.servicedesk-module-page .trival-staff-conversation-head {
		align-items: flex-start;
		flex-direction: column;
		gap: 12px;
		margin-bottom: 18px;
	}

	body.servicedesk-module-page .trival-staff-message {
		width: 100%;
		padding: 16px;
	}

	body.servicedesk-module-page .trival-staff-message-meta {
		flex-direction: column;
		gap: 6px;
	}

	body.servicedesk-module-page .trival-staff-message-meta-actions {
		width: 100%;
		justify-content: space-between;
	}

	body.servicedesk-module-page .trival-staff-message-meta time {
		white-space: normal;
	}

	body.servicedesk-module-page .trival-staff-message-action {
		align-items: flex-start;
		flex-direction: column;
		gap: 5px;
	}

	body.servicedesk-module-page .trival-staff-form-grid,
	body.servicedesk-module-page .trival-category-create-grid {
		grid-template-columns: 1fr;
	}

	body.servicedesk-module-page .trival-account-picker-menu {
		position: absolute;
	}

	body.servicedesk-module-page .trival-account-picker-options {
		max-height: 230px;
	}

	body.servicedesk-module-page .trival-staff-form-actions {
		justify-content: stretch;
	}

	body.servicedesk-module-page .trival-staff-primary-button {
		width: 100%;
	}
}